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Help Center

Everything You Need to Know

What are the payment options?

At the moment, we have 3 secured payment options available for your convenience: Credit/Debit Cards, AliPay and PayPal.

What is your return policy?

Please choose your items carefully as we do not refund for change of mind.


If your parcel or your products have been damaged during transport, please send us photos of the product and parcel.


If you haven't received your plants after 5 days, please check with AU Post and let us know, we will assist you through.

Can’t find your question? Have feedback or special requests?